Archive for September, 2009
Another Insurer Mis-using Google’s Trademark
Earlier we brought you news of an Australian Insurance company; budget direct mis-using Google’s trademark in it’s advertising. The ad is still on air, but the audio has been replaced and the reference to “Google” was removed shortly after.
Now it seems another insurance company is using Google in it’s advertising, Allianz, with the term “Just Google Allianz”, and also featured a screenshot of the Google homepage being used to type in the name “allianz”.
I’m sure that Google’s lawyers will be on the case once again, but what is becoming increasingly frustrating with these advertising campaigns, apart from annoying Google’s IP lawyers; is they do little to educate their audience or raise awareness of their brand and website name.
Promotion of a website and educating the audience can have many benefits, least of which would save the advertiser money, as they remove the search engine from the equation, where there is a high chance the user will see competing websites or adverts, resulting in a lost customer.
Even if Alliance were to have the user click on their ad, the cost of that click could be as much as $3.00.
Had the advertisement said “log on to www.allianz.com.au” they would be re-enforcing the website name, and encouraging users to enter a website URL, rather than relying exclusively on a search engine to reference or find information, which is creating a generation of lazy internet users.
One of the key rules of Online Marketing is to present your customer with the right information in the shortest possible time to help them make an informed decision and then get on with what they were doing. Adding a search engine in the process of delivering that information, when you’ve already run a TV ad campaign might not be the best way of achieving that end.
